1. Order Processing Time
All orders are processed within 2–3 business days after you receive your order confirmation email (excluding weekends and public holidays).
During peak seasons or due to carrier-related delays, processing times may be extended. If significant delays occur, we will notify you by email.
2. Estimated Delivery Time
Countries with Local Warehouses
We operate local warehouses in the United States, Canada, and the European Union, as well as selected additional international regions.
If the product is in stock at the warehouse serving your region, estimated delivery time is:
3–7 business days
If the product is not available locally and requires transfer from another warehouse, estimated delivery time is:
7–14 business days
Accessories & Separate Shipments
Standard accessories included with the machine are packaged and shipped together with the main unit.
If you purchase additional optional accessories, they may be shipped separately from the main device.
Estimated delivery time for separately shipped accessories is:
7–14 business days
Stock availability and fulfillment location may vary depending on product type and regional demand. Delivery timelines are estimates and are not guaranteed.
If you have any questions regarding product availability or estimated delivery times to your address, please contact us at support@varoninc.com prior to placing your order.
3. Shipping Costs
United States
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Free shipping on orders over $49 USD
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Orders under $49 USD: $9.99 shipping fee
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We ship to Alaska (some accessory products may not be eligible — please contact us for confirmation)
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We do not ship to Hawaii
Canada
European Union
Mexico
Other International Regions
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Shipping fees range from $49.99 to $99.99 USD, depending on destination and package weight.
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Please contact support@varoninc.com before placing your order to confirm delivery availability to unlisted destinations.
4. Duties & Taxes
Eligible international orders are shipped on a DDP (Delivered Duty Paid) basis. Applicable duties and import taxes are included in the final purchase price.
In the unlikely event that customs authorities or the carrier request additional charges upon delivery, please contact our customer service team before making any payment so we can assist you.
5. Shipping Destinations & Address Restrictions
We currently ship to customers in:
We are unable to ship to:
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P.O. Boxes
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APO/FPO/BFPO addresses
Please ensure your residential shipping address is entered correctly at checkout.
If you need to modify your shipping address, you must contact us within 48 hours of placing your order. Address changes cannot be guaranteed once the order has been processed or shipped.
6. Carriers & Delivery Responsibility
We ship via major carriers including UPS, USPS, and DHL.
All shipments are insured until delivery confirmation.
If you authorize the carrier to leave your package unattended (e.g., at your front door), insurance coverage may no longer apply. In such cases, we cannot be held responsible for loss or theft after delivery confirmation.
7. Order Tracking
Once your order has shipped, you will receive an email containing tracking information.
Please allow up to 48 hours for tracking updates to appear.
If you do not receive tracking details, please contact support@varoninc.com for assistance.
8. Damaged Shipments
If your package arrives damaged:
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Take clear photos of the packaging and product condition.
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Refuse delivery if possible.
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Contact support@varoninc.com immediately with your order number and photos.
We will review the case and provide a resolution promptly.
